Career Compass Australia

Accessibility Statement

Career Compass Australia is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors and applying the relevant accessibility standards to ensure our website, careercompassaustralia.com.au, is accessible to people with disabilities.

We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with all applicable standards, including WCAG 2.1 level AA accessibility guidelines.

Our Commitment to Accessibility

Career Compass Australia believes that everyone deserves equal access to information and services online. We are dedicated to providing a website that is usable by all people, including those with disabilities. To ensure this, we have implemented the following measures:

  • Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies like screen readers to understand and navigate.
  • Alternative Text: All images on our website have descriptive alternative text, ensuring that users who cannot see the images can still understand their content.
  • Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse to access all content and functionality.
  • Color Contrast: We have carefully chosen color combinations to ensure sufficient contrast between text and background, making it easier for users with low vision to read our content.
  • Resizable Text: Users can easily resize the text on our website without losing content or functionality.
  • Clear and Simple Language: We strive to use clear and simple language throughout our website, making it easier for users with cognitive disabilities to understand our content.
  • Form Labels and Instructions: All form fields have clear labels and instructions, making it easier for users to fill out forms accurately.
  • Consistent Navigation: We maintain a consistent navigation structure throughout our website, making it easier for users to find what they are looking for.

Accessibility Features

This website incorporates several features designed to enhance accessibility for users with disabilities:

  • Skip to Content Link: A "Skip to Content" link is provided at the top of each page, allowing users to bypass the navigation menu and go directly to the main content area. This is particularly helpful for users who use screen readers.
  • ARIA Attributes: We utilize ARIA (Accessible Rich Internet Applications) attributes to provide additional information to assistive technologies, improving the accessibility of dynamic content and interactive elements.
  • Descriptive Link Text: All links have descriptive text that clearly indicates their destination. Avoided using vague phrases like "click here."
  • Video Captions and Transcripts: All video content on our website includes captions and transcripts, making it accessible to users who are deaf or hard of hearing.
  • Site Search: A comprehensive site search feature allows users to quickly find specific content on our website.

Ongoing Efforts to Improve Accessibility

Career Compass Australia recognizes that accessibility is an ongoing process. We are committed to continually improving the accessibility of our website and welcome your feedback.

We regularly review our website to identify and address any accessibility issues. We also conduct user testing with people with disabilities to ensure that our website is usable and accessible.

Our team receives ongoing training on accessibility best practices, ensuring that we are up-to-date with the latest standards and techniques.

Conformance Status

The Career Compass Australia website strives to conform to level AA of the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities. Conformance to these guidelines helps make the web more user-friendly for all people.

Accessibility Support Contact

We are committed to providing excellent customer service and support, including accessibility support. If you encounter any accessibility issues while using our website, or if you have any suggestions for improving accessibility, please contact us:

Accessibility Coordinator: Eleanor Vance

Email: accessibility@careercompassaustralia.com.au

Phone: (03) 9606 4500 (Please specify that your call relates to accessibility)

Mailing Address: Career Compass Australia, Level 10, 500 Bourke Street, Melbourne VIC 3000, Australia

We will make every effort to respond to your inquiry promptly and provide you with the assistance you need.

Reporting Accessibility Issues

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, please let us know. To help us address the issue as quickly as possible, please provide the following information:

  • The URL (web address) of the page where you encountered the issue.
  • A description of the accessibility issue you encountered.
  • The assistive technology you were using (e.g., screen reader, screen magnifier).
  • Your operating system and browser.

We will investigate the issue and take steps to address it as quickly as possible.

Third-Party Content

Some of the content on our website is provided by third parties. While we make every effort to ensure that this content is accessible, we cannot guarantee that it will always meet the same accessibility standards as our own content. We encourage you to contact us if you encounter any accessibility issues with third-party content.

Accessibility Resources

For more information on web accessibility, please consult the following resources: